With over 21,000 students and 12,000 people working at the University, ETH Zurich is highly dependent on a modern and solid digital internal ecosystem. Now, the institution is taking measures to build an even stronger digital foundation with Ardoq as their partner.
Ardoq is experiencing rapid growth due to their in-demand digital business management platform. Ardoq has solidified its standing as a leader in the industry and is challenging traditional EA by bridging the gap between architects and decision-makers across organizational tiers. The company targets large enterprises across all industries and has gained substantial traction in the education sector. Their client list includes well-known institutions like The University of British Columbia, the University of St. Andrews, and now also ETH Zurich, a top ranking university in located in Switzerland.
“I am very pleased to announce that ETH Zurich chose Ardoq as their partner on the transformation journey. I am proud of all our customers, but it is impossible not to get inspired by the work and outcomes at ETH Zurich. Their high level of engagement and knowledge obviously run through the whole organization, from teaching and research to IT and Architecture,” states Christoffer Rou, Lead Account Executive at Ardoq.
ETH Zurich is one of the world's leading universities in science and technology and is known for its long history of research and innovation. With a mission to act in the interests of society, ETH Zurich is not only educating students for a world where change is constant, they are also contributing to shaping the future. As a red thread in all operations, IT services play a crucial part in others' success stories.
“Technology is a part of almost everything we do: how we communicate, how we work, how we gather information, how we analyze information, how we share knowledge, how we run operations, how we connect. And at our department, we need to have control of what services, applications, and integrations are in play at any given moment,” says Paul Signer, Service Architect at ETH Zurich.
The IT Services department at ETH Zurich supports teaching, research, and administration by providing services in the field of information and communication technologies. They operate the necessary, comprehensive infrastructures, information systems, and applications. Signer and his team are now driving a new initiative to modernize the architecture. To empower them, ETH Zurich has chosen Ardoq as their preferred solution, a platform for digital business management made to enable automation and collaboration, crowdsource information, and amplify more agile and informed decision-making.
"Our goal is not to guard the information, but to share it and to leverage it for strategy execution. Ardoq is a challenger in its field, and our mutual dedication to innovation and transformation is a good starting point."
- Paul Signer, Service Architect at ETH Zurich
“Our goal is not to guard the information, but to share it and to leverage it for strategy execution. Ardoq is a challenger in its field, and our mutual dedication to innovation and transformation is a good starting point. They have a proven track record from working with large enterprises, the platform is flexible and user-friendly, and we see that our digital management efforts can grow alongside the product opportunities,” says Signer.
ETH Zurich’s Technology Landscape Will Continue Growing
In Enterprise Architecture, having an overview is vital. By connecting the hundreds of business applications in motion at ETH Zurich to their corresponding business capabilities and functions, the IT Service department is now building a solid digital foundation for the university. By improving this control and leveraging the insights that come with it, their efforts will not only help the university to reduce risk and cut unnecessary costs, it will also enable them to prioritize efforts better and work more efficiently in the day-to-day IT operations. Ultimately providing better services to the students and the people working at the institution, according to Signer.
"The work we are doing today will make it easier for us to adapt to new technologies tomorrow, and that will benefit both the people at the university and their work."
- Paul Signer
“We know that the technology landscape at ETH Zurich will only grow further going forward. The work we are doing today will make it easier for us to adapt to new technologies tomorrow, and that will benefit both the people at the university and their work. This initiative demands a lot at the start in terms of correct documentation, but it is definitely an investment for the future of ETH Zurich,” Signer states.
Ardoq’s Christoffer Rou is truly impressed by the team at ETH Zurich.
“Paul and his team conducted a thorough process prior to choosing the Ardoq platform. All the way, they demonstrated great knowledge about what architecture and its challenges and opportunities are all about. At Ardoq, we believe that it is never really just about application portfolio management and rationalization, for example, but how it enables better decision-making processes and strategy execution. ETH Zurich definitely has the right mindset, so I am really looking forward to following them on their transformation journey ahead,” says Rou.