Ardoq AI Principles

Ardoq’s AI Is Grounded In Our AI Principles

Every AI Capability We Build Follows Our AI Principles and is Grounded in Your Live Architecture Data.

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HOW WE BUILD AI AT ARDOQ 6 Commitments We Hold Ourselves to
and How You Can See Each One in Ardoq

neuro-symbolicby

Neuro-Symbolic
by Design

AI generates logic. The graph executes it deterministically. Generative AI for judgment deterministic logic for precision.

PROOF: Complex queries traced to a specific graph traversal, not a generated summary. Every answer is auditable.

governed-autonomy-graph

Governed
Autonomy

AI operates within enterprise-defined permissions and architectural constraints, not as a freeform system.

PROOF: Permission-aware retrieval before every model call. AI changes require human approval before touching live architecture.

graph-grounded

Graph-Grounded

AI operates on your live knowledge graph, not text scrapes or static exports. Every output is traceable to a structured data point.

PROOF: MCP Server exposes structured graph context, not raw text. Role-based permissions enforced on every query.

explainable-data-points

Explainable
and Auditable

No black-box answers. Every AI output links back to a specific data point in your architecture. Draft-based by default.

PROOF: Scenario branching keeps AI content separate until approved. Deep links to citations in every answer.

model-agnostic

Model-Agnostic
& Volatility-Resilient

We route across LLM providers for cost, latency, privacy, and task fit. No vendor lock-in. BYO AI supported via MCP Server.

PROOF: AI Gateway (MCP Server) lets Microsoft Teams Copilot, Gemini, ChatGPT, or other third Party LLMs connect securely to your Ardoq data.

temporal-intelligence

Temporal Intelligence
Built In

Architecture decisions exist in time. Ardoq's AI reasons over history, explains why things changed, and produces audit trails for regulatory requirements.

PROOF: Rewind to any architecture snapshot. EU AI Act audit trail is architectural, not a manual process.

These Principles Aren't Words on a PageCustomers Are Using Ardoq AI at Scale
and Coming Back for More

10x

AI Weekly Active Users
As of June 2026. We hit our 2026 WAU goal 6 months early.

49%

Of customers using Ardoq
AI on a weekly basis

Nearly half the customer base.

292%

ROI at Tenneco
1.25 FTE reclaimed in 12 months via Ardoq AI + Microsoft Copilot.

Ardoq is one of the last independent,cloud-native ,API-first EA platforms, with an AI integration story competitors can't match - Paul Andrei Aparaschivei - Enterprise Arcitcet - Post Luxembourg
Gartner peer insights customers choice 2026 - #1 product capabilities - willingness to recommend - customer experience
FAQs

Enterprise architecture decisions routinely depend on 10, 20, even 50+ connected facts — application dependencies, risk ratings, ownership, compliance status, migration plans. With a standard LLM answering each reasoning step at around 92% accuracy, a question requiring 10 connected facts has only a 43% chance of being correct. That's a coin flip. Ardoq's neuro-symbolic approach fixes this: AI generates the reasoning logic, and the graph executes it deterministically. The result is accurate, consistent, and auditable, not confident-sounding guesses.

Most EA tools add AI on top of flat metadata, static diagrams, or disconnected document stores. Ardoq's AI is built on a graph-native architecture that encodes real enterprise relationships, enforces schema constraints, and via GraphLake, preserves temporal context and decision traces. That means AI outputs in Ardoq are traceable to specific, structured data points in your live architecture. Other tools give you fast-sounding summaries. Ardoq gives you decision-grade answers you can act on and audit.

It means AI in Ardoq acts within the boundaries your architecture defines, not outside them. In practice: permissions are enforced before every model call, so AI can only access what a user is authorised to see. AI-generated outputs land in draft or scenario state by default, requiring human review before any change applies to the live architecture. And as Ardoq introduces higher levels of autonomy over time (like agents that can execute tasks) governance scales with it. Autonomy and governance aren't in tension; they're designed together.

Most architecture tools only show you the current state. But enterprise decisions are made in time and the questions that matter most are often retrospective: what did our architecture look like six months ago? Why did we decommission that application? What changed between this quarter's audit and last year's? Ardoq's temporal intelligence, powered by GraphLake, lets you rewind the architecture graph to any point in time, surface the reasoning behind decisions, and trace how things changed. For regulatory purposes (EU AI Act, SOX, ISO compliance) this audit trail is structural, not a manual afterthought.

No. Our differentiation is not in training frontier models, it's in what we do with them. Ardoq uses a model-agnostic architecture that routes queries to the best available LLM based on task type, cost, latency, and data privacy requirements. Our IP is in the enterprise ontology, the knowledge graph structure, the neuro-symbolic reasoning layer, and the governance enforcement that sits around every model call. This also means customers aren't locked into any single AI vendor's roadmap, as the model landscape evolves, Ardoq moves with it.

MCP (Model Context Protocol) is an open standard for connecting AI tools to external data sources. Ardoq was the first EA vendor to GA an MCP Server and has seen exponential usage growth in 2026. In practical terms: the Ardoq AI Gateway exposes your architecture data to external AI tools (Microsoft Copilot, Gemini, ChatGPT, custom enterprise agents) in a structured, permission-aware way. It's the Graph-Grounded and Governed Autonomy principles made real for any AI tool your organisation uses. External AI gets genuine architectural context, filtered by your role-based permissions, not a raw text dump of your documentation.

Yes and several are already live. The Foundation Insights Agent, Data Ingestion Agent, and a suite of Solution Agents are in active use across the customer base. The Spring 2026 roadmap brings Custom Agents to GA letting teams build their own scoped agents on top of Ardoq's architecture data along with the App Rationalization Agent and Disaster Recovery Blast Radius Agent. All agents operate within the Governed Autonomy principle: they act within defined permissions, produce outputs in draft state, and require human approval before changes apply to the live architecture. Autonomy increases incrementally, Ardoq's position is that agentic AI is only safe when governance is built into the architecture, not bolted on later.

Principles Are Only as Good as What’s Behind Them.
Come See It in the Product.

For EA Practitioners

See Ardoq AI reason through a real architecture challenge.

A 30-minute technical walkthrough, live architecture, live query, traced to the graph.

For CIOs & IT Leadership

Not sure where AI fits in your EA strategy?

Our AI Strategy Assessment maps your architecture maturity to the right starting point.