List of sub-processors

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Hosting Providers

Sub-processor product / service	Full legal name	Org. number	Corporate address	Description of processing	Data Processed	Location & transfer mechanism	Sub-processors	Contact details
Default hosting providers:
Amazon AWS	Amazon Web Services EMEA SARL	Org no: B186284	38 Avenue John F. Kennedy L-1855 Luxembourg	Hosting and back-up of the Ardoq Services (primary data center)	All customer data stored within Ardoq	Customer choice	Link	Data Protection Officer for Amazon Web Services EMEA SARL: aws-EU-privacy[at]amazon[dot]com
Microsoft Azure	Microsoft Ireland Operations Ltd	Org no: IE256796	One Microsoft Place, South County Business Park, Leopardstown Dublin 18, Ireland	Hosting and back-up of the Ardoq Services	All customer data stored within Ardoq	Customer choice	Link	Microsoft EU Data Protection Officer: One Microsoft Place, South County Business Park, Leopardstown Dublin 18, D18 P521, Ireland Telephone: +353 (1) 706-3117
As of August 2026, for new customers requiring data storage within Saudi Arabia:
Oracle*	Oracle Norge AS	Org no: 939 319 891	Vollsveien 2 Lysaker 1366 Norway	Hosting and back-up of the Ardoq Services	All customer data stored within Ardoq	Saudi Arabia	Please contact privacy[at]ardoq[dot]com for the full list	Global Data Protection Officer Willis Tower 233 South Wacker Drive, 45th Floor Chicago, IL 60606 U.S.A. Telephone: +1.737.867.1000
As of October 2026, for new or existing customers requiring data storage owned by a EU/EEA vendor:
OVHcloud*	Ovh Hosting Limited	Org no: 468585	Block 3, Harcourt Centre, Harcourt Road, D02 A339 Dublin 2, Ireland	Hosting and back-up of the Ardoq Services	All customer data stored within Ardoq	EU/EEA	Link	dpo[at]ovh[dot]com

*Where a customer selects Oracle or OVHcloud as their hosting provider, that provider will serve as the exclusive data host within the designated regions. In such cases, Amazon AWS and Microsoft Azure data centers will not be used. Ardoq Affiliates and Third-party service providers listed below continue to apply to these customers, unless agreed otherwise.
For all other customers who do not specify particular hosting provider requirements, Amazon AWS and Microsoft Azure remain the default hosting providers.

Ardoq Affiliates

Sub-processor product / service	Full legal name	Org. number	Corporate address	Description of processing	Data Processed	Location & transfer mechanism	Sub-processors	Contact details
Ardoq AS	Ardoq AS	Org no: 912017818	Grensen 9b, 0159 Oslo, Norway	Customer support	Ardoq users: name, email address, IP address, user role, user ID	EU/EEA	N/A	privacy[at]ardoq[dot]com
Ardoq Denmark ApS	Ardoq Denmark ApS	Org no: 39533189	Woods Office Augusthus, Amagerfælledvej 106, 2300 København, Denmark	Customer support	Ardoq users: name, email address, IP address, user role, user ID	EU/EEA	N/A	privacy[at]ardoq[dot]com
Ardoq UK Limited	Ardoq UK Limited	Org no: 11603804	2nd Floor, 1FA, 1 Finsbury Avenue, London EC2M 2PF, United Kingdom	Customer support	Ardoq users: name, email address, IP address, user role, user ID	UK (Adequacy Decision)	N/A	privacy[at]ardoq[dot]com
Ardoq Inc.	Ardoq Inc.	Org no: 83-3760760	443 Park Ave S 2nd Floor New York, NY 10016, USA	Customer support	Ardoq users: name, email address, IP address, user role, user ID	USA (SCCs)	N/A	privacy[at]ardoq[dot]com

Third Party Service Providers

Sub-processor product / service	Full legal name	Org. number	Corporate address	Description of processing	Data Processed	Location & transfer mechanism	Sub-processors	Contact details
Intercom	Intercom R&D Unlimited Company	Org no: IE538158	Stephen Court 18-21 St. Stephen’s Green Dublin 2, Ireland	Customer support Communication	Ardoq users: name, email address, IP address, user role, user ID	EU/EEA	Link	Intercom Data Protection Officer: dataprotection[at]intercom[dot]io
Attensi	Attensi AS	Org no: 994 202 367	Gaustadalléen 21 0349 Oslo, Norway	Customer training	Ardoq users who wish to take additional training on how to use the platform: name, email address	EU/EEA	Link	Attensi Data Protection Officer: dataprotectionofficer[at]attensi[dot]com
Beamer	Joincube, Inc.	Org no: 5428195	3500 South Dupont Highway Dover, Delaware 19901 United States	In-Service communications	Ardoq users: IP address, user role, hashed user ID	EU/EEA	Link	security[at]getbeamer[dot]com
SanaLabs	Sana Labs AB	Org no: 559060–6579	Riddargatan 32, 114 57 Stockholm, Sweden	Customer training	Ardoq users who wish to take additional training on how to use the platform: name, email address	EU/EEA	Link	Data Protection Officer: privacy[at]sanalabs[dot]com
Navattic	Navattic, Inc.	EIN: 611953840	2261 Market St #4301 San Francisco, CA 94114, United States	Customer training	Ardoq users who wish to take additional training on how to use the platform: IP address and analytics on demo views and interactions, including clicked links	USA (SCCs)	Link	privacy[at]navattic[dot]com
Amazon Bedrock	Amazon Web Services EMEA SARL	Org no: B186284	38 Avenue John F. Kennedy L-1855 Luxembourg	AI Services	All customer data stored within Ardoq	EU/EEA	Link	Data Protection Officer for Amazon Web Services EMEA SARL: aws-EU-privacy[at]amazon[dot]com
Google Workspace Gemini Enterprise	Google Cloud EMEA Limited	Org no: 502088-6775	Velasco, Clanwilliam Place, Dublin 2, Ireland	Communication (email) Efficiency in customer success processes	Ardoq users: name, email address, user role	EU/EEA	Link	Data Privacy Officer for Google Workspace: enterprise-dpo[at]google[dot]com https://support.google[dot]com/cloud/contact/dpo
HubSpot	HubSpot Ireland Limited	Org no: IE515723	One Dockland Central, Guild Street, Dublin 1, Ireland	Sending communication outside the service	Ardoq users: name, email address, user role	USA (SCCs + DPF)	Link	HubSpot Privacy Team privacy[at]hubspot[dot]com
Salesforce	SFDC Ireland Limited	CRO: 394272	Level 1, Block A, Nova Atria North, Sandyford Business Park, Dublin 18, Ireland	Customer success analysis	Ardoq users: name, email address, user role	EU/EEA	Link	Salesforce Privacy Team privacy[at]salesforce[dot]com
RedShift	Amazon Web Services EMEA SARL	Org no: IE256796	38 avenue John F. Kennedy L-1855 Luxembourg	User analytics	Ardoq users: user ID, user role, tracking events (including links clicked)	EU/EEA	Link	Data Protection Officer for Amazon Web Services EMEA SARL aws-EU-privacy[at]amazon[dot]com
Segment	Twilio Ireland Limited	Org no: IE557454	70 Sir John Rogerson's Quay, Dublin 2, D02 R296, Ireland	User analytics	Ardoq users: user ID, user role, tracking events (including links clicked)	USA (SCCs + DPF)	Link	Office of the Data Protection Officer privacy[at]twilio[dot]com
Amplitude	Amplitude, Inc.	Org no: 0001866692	201 3rd Street, Suite 200 San Francisco, CA 94103 United States	User analytics	Ardoq users: user ID, user role, tracking events (including links clicked)	EU/EEA	Link	privacy[at]amplitude[dot]com
Dovetail	Dovetail Research Pty. Ltd.	ABN: 84 615 270 025	Level 1, 276 Devonshire Street, Surry Hills, NSW 2010, Australia	Collecting and analyzing product feedback	Champion Ardoq users: name, email address Any additional customer data shared during customer calls	EU/EEA	Link	legal[at]dovetail[dot]com
Claude Cowork Claude Code	Anthropic, PBC	Org no.: 86-1696045	548 Market Street ST, 94104 San Francisco, California, United States	AI-powered efficiency in Customer Success and Customer Support operations, customer communications (email and meetings), and usage analytics interpretation	Ardoq users: name, email address, IP address, user role, user ID	USA (SCCs)	Link	privacy[at]anthropic[dot]com
Jira	Atlassian Corporation Plc	ACN: 102 443 916	Level 6, 341 George Street, Sydney, New South Wales, 2000, Australia	Customer support and incident management	Ardoq user reporting the incident or or affected: Name, email address, IP address, user role, user ID Additional data captured in the incident details	EU/EEA	Link	privacy[at]atlassian[dot]com
Slack	Slack Technologies Limited	Org no.: 558379	Salesforce Tower, 60 R801, North Dock, Dublin, Ireland	Communication, customer support and incident management	Ardoq user reporting the incident: Name, email address, IP address, user role, user ID	EU/EEA	Link	privacy[at]slack[dot]com