Ardoq Receives 95% "Willingness to Recommend" Score from Verified Peers. With a 4.9/5 Support Experience Rating and 95% Recommendation Score, Ardoq continues to be a peer-recognized platform for customer-centric Enterprise Architecture.*
*Based on 65 reviews as of Jan 2026
Ardoq, a leader in data-driven Enterprise Architecture (EA), announced today it has been recognized as a Customers' Choice in the 2026 Gartner® Peer Insights™ 'Voice of the Customer': Enterprise Architecture Tools. This distinction is based on verified reviews and ratings from end-user professionals, applied against a documented methodology.
In the 2026 report, Ardoq achieved a 95% Willingness to Recommend score, the highest among all eligible vendors in the Enterprise Architecture Tools market. Ardoq also received a 4.9/5 Support Experience Rating in the same category, which we feel is underscoring the company's commitment to customer success through implementation and deployment.
"Receiving the Customers' Choice distinction for 2026 is a significant recognition for our entire team," says Erik Bakstad, CEO of Ardoq. "To us, this recognition is the ultimate sign of market relevance because it is built entirely on the voices of our customers. At Ardoq, we believe it shows that we aren't just delivering software; we are delivering a strategic platform that helps organizations navigate their most complex digital transformations with confidence."
Peer-Recognized Product Capability and Innovation
Ardoq received a 4.7/5 rating for Product Capabilities, the highest among all vendors included in the report summary.* We feel this score reflects our continued investment in building a data-driven platform that addresses our customers' core challenges.
*Based on 65 reviews as of Jan 2026
"To me, our 4.7/5 Product Capabilities rating reinforces our focus on building a data-driven platform that addresses our customers' core challenges," says Ian Stendera, CPO of Ardoq. "We feel it shows that our vision for automated, living architecture is solving real-world challenges."
A Peer-Recognized Customer Support Experience
To us, a key highlight in the 2026 report is Ardoq's performance in post-purchase partnership. Ardoq received a 4.9/5 Support Experience rating, the highest among vendors included in the report summary. To us, this metric reflects the success of our approach to guiding customers during the critical implementation and scaling phases of their EA journey.*
*Based on 65 reviews as of Jan 2026
Driving Strategic Business Outcomes
Ardoq received an overall score of 4.8 / 5* in the 2026 Gartner® Peer Insights™ Voice of the Customer for Enterprise Architecture Tools, with the following score in each criteria assessed by Gartner:
- Support Experience: 4.9 out of 5 (65 reviews)
- Product Capabilities: 4.7 out of 5 (53 reviews)
- Sales Experience: 4.5 out of 5 (63 reviews)
- Deployment Experience: 4.5 out of 5 (65 reviews)
*Based on 65 reviews as of Jan 2026
"Our focus on customer outcomes and value is paying off, and our teams, from product and engineering to customer success and support, can all feel incredibly proud of this distinction," Erik Bakstad concludes.
About Ardoq
Ardoq is the AI-powered Enterprise Architecture platform that turns enterprise complexity into connected intelligence. Built on a proprietary graph foundation, Ardoq helps organizations visualize how people, processes, and technologies interact, delivering real-time insight into how change impacts the business. Through automation and applied AI, Ardoq transforms static documentation into decision intelligence, empowering leaders to simulate outcomes, reduce risk, and accelerate transformation.
Trusted by over 400 global enterprises, including British Telecom, MUFG, Carlsberg Group, and ExxonMobil, Ardoq enables organizations to act with clarity and confidence in an AI-driven world.
Media contact:
Sunny Dhami
Chief Marketing Officer, Ardoq
sunny.dhami@ardoq.com
About Gartner Peer Insights
Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers.
Gartner Disclaimer
GARTNER is a trademark of Gartner, Inc. and/or its affiliates. Peer Insights is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner, Voice of the Customer for Enterprise Architecture Tools, By Peer Community Contributors, 31 March 2026.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
The Gartner Peer Insights Customers’ Choice badge is a trademark of Gartner, Inc. and/or its affiliates. All rights reserved.
Nicholas Boyd
Nicholas is a Product Marketing Manager at Ardoq. He is passionate about customer-centric solutions and excited to showcase how Ardoq's business process innovation will bridge the gap between business and IT.