Bridge the Gap Between IT and Business

9 Aug 2019

by Jonas Broe

With a market of endless technology providers, businesses are dependent on the right fit for their needs. Multiple IT specific solutions and applications are bought off the shelf or developed on site to ensure the business capabilities are compatible with the market or product. Digitalization has merged the old separation between IT and business; with digital transformation IT is moving from being alongside the business, to becoming at the core of the business. IT used to be an unfamiliar world for the business person, but with the daily use of it, the business person has also become the IT person.  

In order to move organizations forward through digitalization, the use of technology is key. People in businesses that are changing organizations, and creating new processes, products, interactions or engagements, need to understand technology. 

The technology ecosystem that is held by businesses consist of a variety of systems; old, legacy systems, new and modern solutions, and some “ok ones”. Each of them, on their own, represent functionality and features that could be easy to use, complicated to use, nice to have or crucial to the organization. They all represent limitations and opportunities. Some can be changed without any problems, others can’t - not without severe investments. The reason for this is that they are all connected, they “speak to each other”. 

Applications speaking to each other is what IT calls “integrations”. Like with people, applications have to speak the same language or have a “translator” to understand each other. And this is where it gets complicated. Integrations is a subject on it’s own. People working in the business, revamping organizations to fulfill customer needs and adapting to the new world should not having to understand the complexity of systems and integrations - but understanding the possibilities that lies herein will severely help businesses to transform.

We really believe in the power of visualization. Visualization can help business stakeholders overcome the complexity of IT and facilitate meaningful conversations across departments and between business and IT. This is what Ardoq can help with. 

Visualizing Your Business Landscape 

Application Portfolio Management (APM) is a tool in Ardoq that promises to meet these requirements. APM can visualize your documented applications and IT systems in several areas with specific visualizations. Business people can now get a holistic view of applications, both those that would affect or assist the goals, but also those that could involve risks. By landscape visualizations, processes can likewise be managed, both in a technical, but also in a strategic way. Business stakeholders can see or create a full overview of any application-specific landscape, its risks, and capability gaps, thereby navigating it. 

In order to succeed in digital transformation, you need to look at the as-is situation, where you can change your applications in order to cut costs, for then to see where you need to invest to reach the wanted to-be stage.  

APM allows both business and IT to plan the change process in the most efficient way, ultimately executing effective decision-making. 

Getting there

The overview is important and so is the communication. This is where Ardoq can help. By understanding the dependencies between business capabilities, processes, products and how they interact with different applications across the enterprise, Ardoq’s APM can work as a strategic tool. At the same time enabling a foundation for good communication between stakeholders. The manager of any given process can now create the most efficient direction for a strategy to be executed, while stakeholders or employees are given factual, easily digestible, and precise visual documentation to support that direction. Let Ardoq visualize your application portfolio landscape and to make the most competent decisions for overall company success. 


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Jonas Broe


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