Ardoq has experienced strong momentum over the last years, propelling its expansion and enhancing its influence within the industry. Ardoq’s progressive platform, developed to help companies navigate digital transformation, has been adopted by industry leaders such as ExxonMobil, ETH Zurich, and MUFG. The latest peer recognition follows Ardoq’s previous positioning as a Leader in the 2023 Gartner® Magic Quadrant™ for Enterprise Architecture Tools.
According to Bakstad, Gartner® Peer Insights™ Customers’ Choice is a validation that companies in all industries strive for, and Ardoq is no different. Peer reviews show that 100% of customers* would recommend Ardoq’s enterprise architecture platform - a recognition only Ardoq can boast from the vendors named in the report. Ardoq was also the sole vendor to exclusively receive 4 and 5-star ratings, without any 3, 2, or 1-star evaluations.
"We believe this recognition is a result of our relentless pursuit of customer-centric innovation and the effectiveness of our solution."
Erik Bakstad, CEO at Ardoq
"We believe this recognition is a result of our relentless pursuit of customer-centric innovation and the effectiveness of our solution,” Bakstad remarks, further adding, “We extend our deepest gratitude to our customers for their trust, support, and invaluable feedback, which inspire us to continually improve and excel."
The “Voice of the Customer” is a document that synthesizes Gartner Peer® Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.
Significantly surpasses the average in enhancing decision-making
On reasons for purchasing Ardoq, 92% of the users answered “enhance decision-making” against a 72% market average (Buyer Insights section of the Gartner® Peer Insights™). According to the CEO, this aligns with Ardoq's product strategy.“Our approach to empowering stakeholders and enabling engagement throughout the wider organization differentiates us in the market. We are, therefore, very proud to see that our customers appreciate the product's capabilities in enhancing decision-making because we know many different stakeholders are included in the process. We are still in the early stages compared to our vision, and our customers can certainly expect more upcoming improvements.” Bakstad says.
Ardoq got the overall score of 4.8 out of 5* in the 2024 Gartner® Peer Insights™ Voice of the Customer for Enterprise Architecture Tools with the following scores in each criteria assessed by Gartner:
- Support Experience 4.9 out of 5 (57 reviews)
- Product Capabilities 4.7 out of 5 (58 reviews)
- Deployment Experience 4.7 out of 5 (57 reviews)
- Sales Experience 4.6 out of 5 (49 reviews)
“Our focus on customer outcomes and value is paying off, and our teams, from sales to project management and certainly customer success and support, can all feel incredibly proud of this achievement,” Bakstad concludes.
A few of Ardoq’s customer reviews include:
“Ardoq is a powerful enterprise architecture tool that is intuitive in design, easy to get started, and flexible in implementation." Enterprise Architect Manager, Government
“Ardoq is a future oriented company that is driving the SW product roadmap on a quest to address the complex challenges of effectively and efficiently manage enterprise architecture. Involving their clients and capturing feedback supports their prioritization of new features and functional improvement.” Enterprise Architect, Manufacturing
"The collaboration we have experienced with our partners at Ardoq has been fantastic. They have been with us at each step as we build out a robust digital strategy globally." Director Digital Strategy, Consumer Goods
To read reviews by Ardoq users, visit Gartner Peer Insights™.
*based on 59 reviews, as of 29 February 2024
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Marianne Wilhelmsen
Marianne is the Director of Brand and Communications at Ardoq.
