Being in the business of change, we know all too well how challenging and lonely it can be. The larger the organization is, the harder it can be to find allies, achieve alignment, and speak the same language. However, we also know that some of our best, greatest inspiration comes from each other, our fantastic customers and partners, with how they’re leveraging our platform to manage risk, drive change, and push the needle in their organizations.
With this in mind, we’ve been working hard to create a forum to showcase all the incredible things they’ve accomplished and to put these inspiring minds together to spark yet more insight that will empower others in their transformation journeys. So this autumn, we were thrilled to kick off our inaugural Ardoq Community Exchange series, gathering over 200 people from 150 different organizations in 7 different locations across the globe. An ambitious splash, perhaps, but a bold and driven move that would really enrich and benefit our community of Ardoq users.
It was a substantial undertaking, but we felt it was important and valuable to bring together this vibrant community to really dig into common challenges but also possible solutions and approaches. This year, we held Community Exchange events in Barcelona, London, Melbourne, Oslo, Sydney, and Zürich, as well as a virtual session for those based in the US.
Our mission with these new Community Exchanges is to pull on the expertise of the movers and shakers of the EA world - putting practitioners center-stage, with us serving as facilitators of idea-sharing. We shaped the schedules to be intentional, fruitful, and thought-provoking. In curated discussion groups, we brought together individuals with similar issues and interests to discuss and share what worked for them in their initiatives as well as what didn’t.
To ensure these curated discussions were as meaningful and relevant as possible, we boldly let attendees set the priorities and topics they most wanted to dig into. Listening to their needs and input allowed us to ensure the sessions were impactful, helpful, and engaging.
"Teaming up with enterprise architect leaders and experts from a range of great companies enables sharing of best practices across industries and gauging what works well in your company culture."
-Håkan Wärdell, Enterprise Architect and Business Domain Lead at ABB Motion
There were diverse “Show and Tell” presentations from lead practitioners across a range of industries and countries. 16 brave digital transformation experts stood up to share what their experiences have been as well as their pragmatic advice to others on delivering value.
Ardoq experts also contributed to enrich the discussions where relevant and share guidance on different approaches with our platform. There was also, of course, time set aside to let everyone mingle freely and build off some of the valuable conversations begun or ideas floated in earlier sessions over a beer or two.
This series was inspired by our customers, who were hungry for opportunities to share and learn from each other. While hearing from industry leaders and expert “Ardoqians” is helpful, they also wanted to have in-depth conversations with counterparts facing the same practical challenges.
"We felt a conference would be too monodirectional and not provide quite the right setting for the collaboration and interaction we wanted to encourage. Our mission is to help bring the EA community together and give our customers the opportunity to connect with like-minded practitioners to trade ideas, learn from others and, together, debate the challenges of EA and future direction for the industry."
- Claire Sporton, Global Director of Customer Experience at Ardoq
This format of mixing “Show and Tells” with roundtables for attendee-selected topics was a better fit for our goal of supporting each and every one of our customers and partners in driving tangible business value from our platform and company. Meaningful initiatives often take a village, and sometimes that village extends beyond just the internal architectural team but can span to take inspiration from peers in other organizations, industries, or even countries.
Every roundtable discussion was rich with insights into the specific problems or challenges attendees were facing and have faced in their organizations. For those who weren’t able to be a part of these exchanges, here is a quick overview of some of the topics and key points from the discussions. We are going to build these insights into a resource for all EA practitioners to access in the new year.
2023’s Ardoq Customer Exchanges are just the beginning. All of us walked away energized by the fantastic response, and we have great plans for the coming year to go even bigger. All the challenges raised and conversations had are just one part of a much longer journey.
We plan to keep being an active part by helping architects and their teams get their rightful place at the strategy table. We hope to keep facilitating and forging valuable connections and empower EA teams to build compelling narratives that will engage their organizations. In 2024, we also hope to explore and include more technical and methodology workshops for those who want to get deeper into the “how”.
To those who came and made our 2023 Customer Exchanges such an immense success, our greatest thanks. You are the real superstars and change-makers who remind us why being in the business of change and digital transformation can be so rewarding.
For those who weren’t able to attend, hang tight because we’re already shaping our plans for 2024. Let us know where we should bring future Ardoq Community Exchanges 🚀
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